Mellow
01-28-2005, 03:33 PM
I called Honda Cust Service today (866-784-1870) and stated, "my bike has been in the shop for a month waiting on recall parts."
They said there was a very small inventory and until a larger inventory (5,000+) could be assembled, they weren't going out to the dealers. But they felt it would be completed shortly. Basically the smaller inventory, less than 200, would be used in extreme cases. However, since mine was disassembled and sitting there, they were able to expedite a harness ASAP. The dealer could not do this, it had to be a customer type call, at least that's the impression I got.
So, if you bike is sitting at a dealer disassembled and waiting on parts... Call Honda... they were very nice and I feel they addressed my concerns. They knew nothing of the thermostat issues but were aware of the heat the bike puts off during summer riding months.
The saga continues and hopefully, I'll get my bike back soon.....
They said there was a very small inventory and until a larger inventory (5,000+) could be assembled, they weren't going out to the dealers. But they felt it would be completed shortly. Basically the smaller inventory, less than 200, would be used in extreme cases. However, since mine was disassembled and sitting there, they were able to expedite a harness ASAP. The dealer could not do this, it had to be a customer type call, at least that's the impression I got.
So, if you bike is sitting at a dealer disassembled and waiting on parts... Call Honda... they were very nice and I feel they addressed my concerns. They knew nothing of the thermostat issues but were aware of the heat the bike puts off during summer riding months.
The saga continues and hopefully, I'll get my bike back soon.....