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So I'm gonna vent a bit...
Last June I accomplished a Saddlesore 1000 on a trip to upstate NY. Yay for me right. So I submit my paperwork on July 5th, 2012 with the knowledge that it'll take about 2 months to process. Flash forward to the end of October and still nothing. I shoot off an email explaining my story and I do get a same day response asking me to fill out some paperwork that I filled out originally. I go and scan all of my original documents and 2 days later I'm responding back. Now flash forward 2-1/2 more months to the middle of January 2013, still nothing. I shoot off another email explaining the circumstance and again I get a same day response this time apologizing for the delay and he will have someone look into it. Another 2 weeks go by with guess what, no response. I fire off another email asking if he's heard anything yet. Same day response stating the guy (Mike Kneebone), I'll start using names now, would get back with me directly if I had to re-re-submit. I ask for Mike's direct email/phone to try and eliminate the middle man. The answer was that Mike doesn't reply to his email due to the extremely large volume he receives. ARE YOU FOR REAL?
OK, let's jump ahead another 2 months. I still have not heard or received anything. Here I go again sending off another email to Ira Agins, the main contact that I've been emailing back and forth. I politely tell him that I'm bothered by the whole process and the organization. I mean really, should it take 9 months? The answer is no. I ask him to just return my check and that I hope it doesn't show up 9 months later. Guess what? I get another same day response that says he's sorry they haven't met my expectations or theirs and to have Mike promptly address the problem or provide a refund. I then get another same day response from Mike, the guy that doesn't respond to his emails. He's asking me if I'm Curtis somebody somebody and to get the trip receipts from Larry & Lucas and to send them to him. I'M NOT HIM!!! I DON'T KNOW WHO YOU'RE TALKING ABOUT!!! Please, for the love of God, let it end. I politely respond telling him I'm not that guy and who/where I am and I did my trip solo and have already sent in my receipts....twice. That was 3 days ago and I've about had it.
I sure hope all the ST Iron Butt completers have not had to go through this ridiculous process. Here's what I think will be the end result...some day. After all this, I'll either get my check back in the mail, or I should start getting emails saying that I'm short a receipt or it's blurry or I missed it by 1 mile. If anyone knows these cats at IBA, can you please help a brother out?
Last June I accomplished a Saddlesore 1000 on a trip to upstate NY. Yay for me right. So I submit my paperwork on July 5th, 2012 with the knowledge that it'll take about 2 months to process. Flash forward to the end of October and still nothing. I shoot off an email explaining my story and I do get a same day response asking me to fill out some paperwork that I filled out originally. I go and scan all of my original documents and 2 days later I'm responding back. Now flash forward 2-1/2 more months to the middle of January 2013, still nothing. I shoot off another email explaining the circumstance and again I get a same day response this time apologizing for the delay and he will have someone look into it. Another 2 weeks go by with guess what, no response. I fire off another email asking if he's heard anything yet. Same day response stating the guy (Mike Kneebone), I'll start using names now, would get back with me directly if I had to re-re-submit. I ask for Mike's direct email/phone to try and eliminate the middle man. The answer was that Mike doesn't reply to his email due to the extremely large volume he receives. ARE YOU FOR REAL?
OK, let's jump ahead another 2 months. I still have not heard or received anything. Here I go again sending off another email to Ira Agins, the main contact that I've been emailing back and forth. I politely tell him that I'm bothered by the whole process and the organization. I mean really, should it take 9 months? The answer is no. I ask him to just return my check and that I hope it doesn't show up 9 months later. Guess what? I get another same day response that says he's sorry they haven't met my expectations or theirs and to have Mike promptly address the problem or provide a refund. I then get another same day response from Mike, the guy that doesn't respond to his emails. He's asking me if I'm Curtis somebody somebody and to get the trip receipts from Larry & Lucas and to send them to him. I'M NOT HIM!!! I DON'T KNOW WHO YOU'RE TALKING ABOUT!!! Please, for the love of God, let it end. I politely respond telling him I'm not that guy and who/where I am and I did my trip solo and have already sent in my receipts....twice. That was 3 days ago and I've about had it.
I sure hope all the ST Iron Butt completers have not had to go through this ridiculous process. Here's what I think will be the end result...some day. After all this, I'll either get my check back in the mail, or I should start getting emails saying that I'm short a receipt or it's blurry or I missed it by 1 mile. If anyone knows these cats at IBA, can you please help a brother out?