I know where you can get a used speedometer cable probably soaked in brake fluid at no extra charge.Guess I like self-flagellation.
I know where you can get a used speedometer cable probably soaked in brake fluid at no extra charge.Guess I like self-flagellation.
Because if you write it off and walk away without saying anything, they'll go through life thinking they're doing satisfactory work. Although some dealers will write complainers off as unsatisfactory customers and nothing will change.Why do you think it's something you have to do?
Someone paid attention in classSome folks have no conscience... could not go to sleep at night if I treated someone that way! I would rather "help" someone with their issues so they can witness what was done and learn in the process. The second reason I would want the owner right there, so they know it done to their satisfaction. No second guessing about parts, etc. It eliminates any questions.... also some folks will try to blame unrelated problems on a mechanic... yeah, once you touch it, it's your fault. I've seen both sides...
Why do you think it's something you have to do?
Exactly, Mark. This happens to be a dealership with a good reputation - they have been around for years and years and not only sell Honda bikes, but their generators, snowblowers, etc. as well as BMW's. Somebody there has to care, and maybe, just maybe, a straightforward complaint will make them improve and save someone else a hassle.Because if you write it off and walk away without saying anything, they'll go through life thinking they're doing satisfactory work. Although some dealers will write complainers off as unsatisfactory customers and nothing will change.
--Mark
There are laws against that ! call your state bureau of auto repairs.he did stuff without telling me how much it would cost
150 for a diff change?? that right there is highway robbery. 10 min of work and 3-4 oz. of fluid he probably still had left from the last 3 that he did. I would go over there and ask how he could justify a 150 charge for a diff change. Then show him where the drain and fill plugs are. Its easier to change the diff than engine oil.Differential fluid, probably needed to be done, but I didn't ask for it--$150
Dang I wished you lived closer!I've had STeph for nine months now, and she needed some attention. Brought her into an independent guy I'd met through friends. Sixteen days and $820 later, I'm pretty pissed off. The paramount issue he did take care of OK, and reasonable cost: $250 for new clutch slave cylinder, which had been losing fluid. Next on my importance list was the shock, which needed maintenance or sorting out or something--he ended up doing exactly nothing, except saying that maybe it needed to be removed and sent out for service. He also kept arguing that there couldn't be separate preload adjuster fluid separate from the main shock fluid, even tho supposedly he read up on it. Third was the left headlight, which kept going out, due to some wiring or electric issue--and that's all I know about it now even after 16 days in the shop. Then there's the stuff he did that I really didn't care about: a whole fork seal kit, which he told me on the phone was $35--"What about labor?" "It's all included, just the kit is all I need." $375--ka-ching, boat payment. Differential fluid, probably needed to be done, but I didn't ask for it--$150. The big problem was that this guy didn't communicate--he never called me, wasn't at the shop when I dropped the bike off, even tho I made an appointment with him for a specific time, and every time I called, he said he was just about finished, would call me soon. I had a different guy I was happy with, but I gave this guy a chance cuz I met him through friends--big mistake. Oh well, live & learn. Thanks for letting me vent, if you've read this far!
The service manual for my Triumph Trophy says to change the oil after replacing the slave cylinder because brake fluid can contaminate the oil. I no longer have my ST service manual, but I wonder if that is possible."he said the crankcase was overfilled, and it might have been contaminated with brake fluid which may have caused the overfilling,"...WHAT!?! There is no way for brake fluid to enter the crankcase AND totally different oil...I could go on. RUN!!!!!! Sounds like a visit with a rape victim therapy group is in order.