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Thread: Motorcycle Larry no response

  1. #11
    The Dude Abides The Dan's Avatar
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    Re: Motorcycle Larry no response

    I ordered from MCL and got my parts in less than a week...


    › Site Search for: Motorcycle Larry no response

    STOC # 7982
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    The road is not a friendly place, but it is a friend of mine....

  2. #12
    ViggoAB's Avatar
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    Re: Motorcycle Larry no response

    My order is registerd at motorcyclelarry.com. I've payed in december 2016 by PayPal, no package, no response, unanswered emails, etc. Now we'll see what the PayPal guarantee is worth. I've contacted them.

  3. #13
    SoCal Lane Splitting Commuter SupraSabre's Avatar
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    Re: Motorcycle Larry no response

    Quote Originally Posted by ViggoAB View Post
    My order is registerd at motorcyclelarry.com. I've payed in december 2016 by PayPal, no package, no response, unanswered emails, etc. Now we'll see what the PayPal guarantee is worth. I've contacted them.
    My brother had the same problem last spring, PayPal came through pretty fast! Once my brother contacted them (PayPal)....
    Last edited by SupraSabre; 02-15-2017 at 12:14 PM.
    Bob - STOC 5901 -- ZERO Tipovers
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  4. #14
    Site Supporter KneeDrachen's Avatar
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    Re: Motorcycle Larry no response

    waiting on almost 2 and a half months....

  5. #15
    L Plate Rider TerryS's Avatar
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    Re: Motorcycle Larry no response

    I have had a similar sort of experience, placed an order Jan 02 through their website, paid via Paypal, got an order confirmation, and then heard nothing for over 5 weeks. I sent 3 emails to orders@motorcyclelarry.com with no reply. I then tried the email adddress on the Paypal receipt, npt@sbcglobal.net, and suggested that if I got no response I'd initiate a cancellation through Paypal. Sudden success, I had a same-day reply and apology, and my item was shipped next day. So if you're having no joy, try: npt@sbcglobal.net

  6. #16
    Site Supporter KneeDrachen's Avatar
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    Re: Motorcycle Larry no response

    Terry, I did, twice and zero response. I am at the point where I am just going to fight the charges on my plastic card and walk away. I was considering their risers as well but after this, revzilla will have my business.

  7. #17
    ELC's Avatar
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    Re: Motorcycle Larry no response

    Quote Originally Posted by KneeDrachen View Post
    Terry, I did, twice and zero response. I am at the point where I am just going to fight the charges on my plastic card and walk away. I was considering their risers as well but after this, revzilla will have my business.

    Must be a real hit or miss issue.

    I ordered a pair of ram ball reservoir covers last week, got an email acknowledgment next day and
    received the order within 5 days.


    Eric

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    Eric

    IBA # 531

  8. #18
    The Dude Abides The Dan's Avatar
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    Re: Motorcycle Larry no response

    Quote Originally Posted by ELC View Post
    Must be a real hit or miss issue.
    I am thinking so, I ordered on Tuesday and got my shipping confirmation Thursday. Tracking shows delivery will be Monday.

  9. #19
    240Robert ST Gui's Avatar
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    Re: Motorcycle Larry no response

    Quote Originally Posted by ELC View Post
    Must be a real hit or miss issue.
    +2 I'm thinking/hoping the same thing. It may be a matter of dealing with in stock/out of stock items. When it comes to products that only MCL has (Helibar is the design source of their risers) I'm willing to weight as long as I'm kept in the loop.

    My Gen 1 Blades were on the site for a NY minuted then gone but I managed to get my order placed in that moment. A confirmation email of the order and then nothing and no response until the day they shipped. I was a little nervous be glad to get the Blades.

    Maybe they're afraid if they tell you something is OOS for a few weeks you'll give up and move on. They may be short-handed but we really are entitled to know WTW is going on with our orders. If they're really trying to keep the business going I'll look there first. But they need to be more communicative.
    Don't tell me what I know. Tell me what I don't know.

    Ride safe, ride often.

  10. #20
    CDNolddude's Avatar
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    Re: Motorcycle Larry no response

    what are the guys that are getting good response times ordering? I'd like to get the gen2 blades but seems like maybe shouldn't bother?
    KEN
    2009 ST1300A

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