Pretty impressed with customer service from Competition Accessories...
I purchased a pair of boots on closeout (no returns) and they ended up being a just a bit too snug so I called and they offered to exchange them for the next size up, no questions asked. Less than 2 minutes after the call, I had a return authorization and a pre-paid UPS label via email. I was expecting to ship them back on my own dime so the pre-paid UPS was a nice gesture. I packed up the boots and shipped them back in the original packaging. In 2 business days from receipt on their end, they email me with the UPS 2-day tracking for my new boots. Should get them tomorrow.
That's what I call excellent customer service!
I purchased a pair of boots on closeout (no returns) and they ended up being a just a bit too snug so I called and they offered to exchange them for the next size up, no questions asked. Less than 2 minutes after the call, I had a return authorization and a pre-paid UPS label via email. I was expecting to ship them back on my own dime so the pre-paid UPS was a nice gesture. I packed up the boots and shipped them back in the original packaging. In 2 business days from receipt on their end, they email me with the UPS 2-day tracking for my new boots. Should get them tomorrow.
That's what I call excellent customer service!