As others have stated elsewhere, that's fine - small shops with specialized products for a bike that's not even made anymore are the perfect sort of business to support. But return a freaking email and answer the phone. If I got an email 2 weeks after my order and they told me it would be November or December before I received my part, I would be able to decide if it was worth the wait. Instead, I fired money off into what appears to be a black hole.I've read most of the posts re Motorcycle Larry over the years, and I get the impression that they are still in business but very much part-time for the motorcycle parts. Everyone seems to get their orders in the end but, it can take a while or, even, a while of a while...
Reading between the lines, it looks like they manufacture the items in small runs, when they have a). the time and b). sufficient orders.... If you're lucky, your order makes up the minimum quantity at the right time and you get the items quickly. If you're not, you're waiting (maybe even a while of a while...)
Due to the excellent (possibly, even exceptional) quality of their items, I have the foot peg lowering kit, I am prepared to give them my money and wait the two - four months it can take for the items to arrive.
Although I ride all year, I look at my orders from them as a "winter project".
I still haven't heard back about my order from July 31st. . . Left several emails so far with no response. If you call, it will ring through and eventual say "answering service is turned off".Just thought I'd throw in my recent experience with MCL. On September 6[SUP]th[/SUP] of the year I purchased a Gen II footrest blade to replace one that broke during a tip over of my wife's ST1300 (refer to confirmation below).
It has been over a month and I have not yet received the replacement part, nor I have I received any sort of communication from “MotorcycleLarry.com†updating me on the shipping status of my order.
In the past, I have made other purchases from MCL without a problem, but as it's been over a month since placing my order and not receiving my purchase (after being charged for it) AND not being able to contact MCL, I must say that I am a bit concerned.
I sent a certified email to the "Contact Us" address, on October 13th, hopefully I will get some sort of response.