Yes that's true. I'm loving my V85! I'm somewhat luckier than most Guzzi owners, I have a dealer about 25 mile from home. Never needed them for anything other than a couple spare parts I wanted. But for some reason I don't get a warm fuzzy feeling when I'm there. But, I don't get one at my nearest Honda dealer either."If you don't have access to the group knowledge or a quality dealer, you could be in for a very dissatisfying experience if you get a less than well manufactured bike."
It seems that all brands have challenges and just because they have dealer in your area does not mean they do good work. I like Yamaha but the local dealer about chased me out of the brand. You pay your money and you take your chances.
