- Joined
- Oct 26, 2020
- Messages
- 1,746
- Location
- Makefield Highlands PA
- Bike
- 2016 ST1300P
- 2024 Miles
- 003726
Then why don't they check before refunding?!Customer service said it was a "new trend" happening.
There are many threads on how variable the Honda gauge seems to be. Filled to the top then showing lower after a good ride or filled to top then overfilled the next eyeball check.It is a 4quart container labeled as 1 gallon. I had filled 3 quarts prior to that one being short. I added the 2/3 cup to make the difference and .1 quart to get the Honda spec. The Honda gauge says we are on full. I agree it could be a lot of things but if I filled 2/3 cup to much the site glass should show heavy, yes?
I see, the underfill spec for a gallon is 2.5fl oz, so it appears that maybe you got shorted a bit, but not as bad as I first thought (I didn't think that looked like a quart container in the photo, but you didn't specify in the OP). However, maybe your measuring cup is a little off, or when you filled the first 3 quarts you were just a hair over on each of those pours. Seems close enough to the spec given the way you poured it out in stages.It is a 4quart container labeled as 1 gallon. I had filled 3 quarts prior to that one being short.
Not always. I'm fond of a particular 'dunking' type cookie. The label says 680 grams. I've weighed the full container, subtracted the empty weight and the net wt of cookies has varied from 742 grams to 671 over 30 packages. The weights overwhelmingly are well over the minimum and closer to 700. (No, I've not run an average, my compulsiveness has limits. I do record the weights on the plastic lid.....)Funny how the variance favors the vendor..........
Sounds like a rather imprecise way to measure the oil in that gallon container. I'm no longer sure you were shorted significantly.It is a 4quart container labeled as 1 gallon. I had filled 3 quarts prior to that one being short. I added the 2/3 cup to make the difference and .1 quart to get the Honda spec.
Customer service said it was a "new trend" happening.
They do now ... when I visited customer service, they said they updated their return policy to include, "open the top and check for seal".Then why don't they check before refunding?!
yeah, I wonder about that myself. The tolerances allowed by the US standards would seem to be beyond what you'd expect for "production tolerances". I'm pretty sure modern production equipment could put 128 oz of motor oil into a container and be able to measure it to within a couple tenths of an oz, but I've never worked in that business so I don't know for sure.Funny how the variance favors the vendor...........
Also easy with modern equipment.Seems like a tolerance of 2.5 oz is inviting the mfr to short fill the bottle by 2 oz and be sure that they're always within the 2.5 oz standard.
Thanks for waking up some recent memories!!!!This reminds me of an oil purchase incident I experienced. I buy oil in one gallon containers (and sometimes in "five quart" containers).
Went to Wallyworld and bought a gallon container of motor oil. Came home, drained the oil, then went to fill it up with new oil.
I was shocked to discover, when I opened the "new" container, it was used oil.
Someone had changed their oil, drained the used oil into the new container, then took it back for a refund. Customer service said it was a "new trend" happening.
So whenever I buy oil now, I always open the cap to check to see if the seal is in place.