I knew my rear shock was toast when I did the 40 amp upgrade last fall. The material around both eyes was shot and it would bottom out regularly. So after wading through all the shock posts I could find, I decided on a Hagon. I sent them an e-mail telling them what I wanted and that I usually rode fully loaded, so I wanted a shock that could normlly handle an extra 100 pounds or so of gear or passenger. Got an e-mail and what it would cost, but was told their web site for ordering was down and they sent me their phone number or said I could send my card info in an e-mail.
Being an old guy, I didn't feel good about sendng my card info in an e-mail, and after I took a look at that phone number they sent me in the UK, I couldn't make heads or tails out of it with all the + signs and ( ) in their international number.
So, I sent an e-mail to them, apologizing for my ignorance and asked if there was anyway they could call me and gave them my phone number. Litteraly three minutes later the phone rang. I gotta tell you, the fellow from Hagon was absolutely awesome. I told him what I wanted and how I was usually loaded, and before I knew it, I had a shock ordered, no extra cost for the heavier spring, and he told me they'd have it out next week.
Sure was a lot easier than trying to round up a 40 amp alternator adaptor plate! Probably won't be riding for a couple of months, but I'll let you know how it is when it gets here and after I've ridden for awhile on it.
