Gerbing is now Glyde

paulcb

paulcb

- - - Tetelestai - - - R.I.P. - 2022/05/26
Rest In Peace
Joined
Jun 4, 2013
Messages
3,838
Location
Celina, TX
Bike
'97/'01 ST1100 ABSII
Gerbing is now Gyde

I have a Gerbing's jacket liner and Gerbing's T-5 gloves that I control with a WnS 2-channel remote. My right glove wasn't heating and I traced it to the barrel connector coming out of the liner... there's an intermittent open when the connector strain relief is flexed. I did a little research and found out there's a recall on that jacket liner. I tried going to www.gerbing.com and it's now gydesupply.com. Seems that Gerbing changed their name to Gyde on Aug. 1st... "Gyde, powered by Gerbing"

I think I'll fix it myself but need to source the connector. I can probably find it online but if anyone knows of a source, please let me know. Thanks.

Edit: corrected from Glyde to Gyde.
 
Last edited:
I hope you bought from the "new" Gerbing. I doubt I'll ever buy from Gerbing or Glyde or Mr. Gerbing again. The $900 or so I spent on 2 sets of heated gear for the "lifetime" guarantee died when Gerbing (1) was sold.
 
ZIAMON said:
I hope you bought from the "new" Gerbing. I doubt I'll ever buy from Gerbing or Glyde or Mr. Gerbing again. The $900 or so I spent on 2 sets of heated gear for the "lifetime" guarantee died when Gerbing (1) was sold.
Click to expand...

I found this on the GYDE website, for what it's worth......

Gyde Supply Co. will also extend the same lifetime warranty to the heating elements in Gerbing Heated Clothing Inc (GHCI) products, even though they are entirely different companies. GHCI ceased to exist in 2012. Gyde Supply Co. will also continue to repair any of their products or GHCI products that are out of warranty for a fee. We will not charge any premium to our customers for the repair of their garment; your cost is simply our cost. No mark up. No profit.
Click to expand...
 
I have found them at radio shack. Both my glove cords have had replacement ends on them for several years.
 
From their warranty info page; "Gyde Supply Co. will also extend the same lifetime warranty to the heating elements in Gerbing Heated Clothing Inc (GHCI) products, even though they are entirely different companies. GHCI ceased to exist in 2012. Gyde Supply Co. will also continue to repair any of their products or GHCI products that are out of warranty for a fee. We will not charge any premium to our customers for the repair of their garment; your cost is simply our cost. No mark up. No profit"

Doesn't sound like they are backing away from original Gerbing customers.
 
paulcb said:
I think I'll fix it myself but need to source the connector. I can probably find it online but if anyone knows of a source, please let me know. Thanks.
Click to expand...

I believe it's a 5.5mm DC connector. It's been some time but I have repaired my two pairs of gloves and DIY liner a number of times.
I found them pretty easy at Radio shack and Priest electronics.
 
Nosegear said:
It's 'Gyde', BTW, not 'Glyde'. ;)
Apparently is was a misread they anticipated, because www.glyde.com (so with an 'l') works as well . .
Click to expand...

Thanks for clarifying. Weird how I missed that, even when I read your post the first time.
 
Ok, that explains it. I hooked up my Gerbing heated jacket for the first time and was disappointed to find out there was no heat. I toughed out the 46 mile commute - burrr. When I arrived at my destination I took out my phone and fiddled with the Neutrino Black Box (http://www.arborealsystems.com/Arboreal_Systems/Home.html) that I had the jacket liner connected to. Raising the breaker amperage from 5A, where I originally set it, to 7A suddenly turned on the liner. With the Neutrino and phone app you can see exactly how many amps whatever you have attached to a particular circuit is drawing, and I saw the liner pulling over 6A. I wanted to make sure this was normal as my Kanetsu vest (non-heated sleeves) only pulls about 3.5A. When I searched for the Gerbing website all I could find was this Gyde outfit. The nature of their website led me to believe they were a distributor or dealer, not the owners of the brand, so I kept searching for gerbing.com or somesuch. There's no announcement indicating the change that I noticed. Anyway, I eventually found the information I wanted and the rating on full power is indeed 6.4A.
 
You must log in or register to reply here.
Back
Top Bottom