Newest Consumer Reports motorcycle reliability ranking

paulcb

- - - Tetelestai - - - R.I.P. - 2022/05/26
Rest In Peace
Joined
Jun 4, 2013
Messages
4,647
Location
Celina, TX
Bike
'97/'01 ST1100 ABSII
STOC #
8735
Near the top?
Not good enough... Who is the top???

From here...

Brand Percent failed
Yamaha/Star 11%
Suzuki 12
Honda 12
Kawasaki 15
Victory 17
Harley-Davidson 26
Triumph 29
Ducati 33
BMW 40
Can-Am 42
 

TPadden

Tom Padden
Joined
Apr 25, 2006
Messages
3,787
Age
73
Location
Brooksville, FL
No surprise: Honda near the top rank.
Says more about the responders to the survey than anything else. Some owners complain more than others and some owners just don't care :D. The same Consumer Reports Survey had 2 parts and rated "Consumer Motorcycle Satisfaction". Top two manufacturers, Victory and HD; ..... and all is still right with the world.... :rofl1:
 

Mellow

Joe
Admin
Joined
Dec 1, 2004
Messages
18,913
Age
60
Bike
'21 BMW R1250RT
2024 Miles
002760
Yeah, Stats... half the time you can make them looks any way you want... the other half you can make them look any way you want... So, 100% of the time I'm 50% right.
 

Reginald

cyclepoke
Joined
Jan 5, 2008
Messages
727
Location
Georgetown, Tx
Bike
ST1300
STOC #
8898
Satisfaction aside, the ST has proven very reliable even after 7 1/2 years. It did experience a failure during first year of ownership when the temperature drop to 26 and a serious coolant leak resulted. Constant tension clamps were put on all the hoses under warranty. Thank you Honda!

Our Can Am experienced a major electrical failure, frying both the stator and regulator in the middle of nowhere Nevada. I believe this was self inflicted. The battery light came on and the wife kept riding without letting me know. I believe a simple battery replacement could have prevented the other components failing. Another lesson learned.

BMW seems to be addressing their issues by recent recalls. Maybe a result of these reliability surveys. I hope Consumer Reports continues to perform the service.
 
Joined
Aug 17, 2012
Messages
547
Location
Washington
Bike
2005 ST1300
Based on what I know and what I have seen these stats look accurate. No surprise the Japanese build the most reliable bikes.
 

Gerhard

Site Supporter
Joined
Apr 1, 2012
Messages
1,836
Location
Ontario
Bike
2012 R1200RT
One thing to keep in mind these surveys rarely ask specifics, just ask if they had a warranty claim. So if you compare a bike with bluetooth, heated seats, heated grips, an audio system, electronic suspension, cruise control etc. to something that doesn't have these features the cards are stacked against the feature rich product.

Gerhard
 
Joined
Feb 23, 2007
Messages
1,526
Age
73
Location
Wichita, KS
Bike
'05 ST1300
STOC #
6776
Yeah, Stats... half the time you can make them looks any way you want... the other half you can make them look any way you want... So, 100% of the time I'm 50% right.
My old research methods professor once said "Ya know, reality is kinda complex."
 

scootac

Will Ride for Food
Joined
Apr 12, 2006
Messages
2,451
Location
North Central PA
.....So if you compare a bike with bluetooth, heated seats, heated grips, an audio system, electronic suspension, cruise control etc. to something that doesn't have these features the cards are stacked against the feature rich product.

Gerhard
That may be true.... but shouldn't the frills be designed and built to be just as reliable as the rest of the product?
If I'm paying for filet, I don't want it to taste like chuck!
 

veefore

See you at my intervention!
Joined
Jun 4, 2007
Messages
658
Location
N.W. CT
Bike
15' BMW R1200RT
STOC #
3244
All I know is my four year extended warranty just lapsed and I completely wasted my money on it, LOL. My 07' has never had to go back for warranty items.......shoulda spent the 484.00 on pie!
 
Last edited:

Gerhard

Site Supporter
Joined
Apr 1, 2012
Messages
1,836
Location
Ontario
Bike
2012 R1200RT
My point was that there are more components to fail so even if a more complex vehicle has the same component failure rate as a simpler vehicle the more complex machine will have more warranty claims because there are more chances for something to go wrong. Some claims really aren't failures, for example the bluetooth won't pair with the newest phone introduced yesterday so the customer goes to the dealer to have it fixed by a software update, this is a warranty claim is it a failure though? That very thing happened to my car.

I guess taking it to extremes it is like comparing a hammer to a pneumatic nail gun installed in an assembly line, I am sure the hammer has fewer warranty issues. I don't believe that anyone is building Yugos or Ladas today, those where examples of a breakdown waiting to happen.

Gerhard
 

veefore

See you at my intervention!
Joined
Jun 4, 2007
Messages
658
Location
N.W. CT
Bike
15' BMW R1200RT
STOC #
3244
My point was that there are more components to fail so even if a more complex vehicle has the same component failure rate as a simpler vehicle the more complex machine will have more warranty claims because there are more chances for something to go wrong. Some claims really aren't failures, for example the bluetooth won't pair with the newest phone introduced yesterday so the customer goes to the dealer to have it fixed by a software update, this is a warranty claim is it a failure though? That very thing happened to my car.


I guess taking it to extremes it is like comparing a hammer to a pneumatic nail gun installed in an assembly line, I am sure the hammer has fewer warranty issues. I don't believe that anyone is building Yugos or Ladas today, those where examples of a breakdown waiting to happen.

Gerhard
Pay more, expect less? I'll take the hammer.
 

veefore

See you at my intervention!
Joined
Jun 4, 2007
Messages
658
Location
N.W. CT
Bike
15' BMW R1200RT
STOC #
3244
I'd like to use my cell phone as a hammer too, which is exactly why I could care less about "pairing up". Guess I meet Honda's target demographic for these dated, inferior ST's, lol
 

dduelin

Tune my heart to sing Thy grace
Site Supporter
Joined
Feb 11, 2006
Messages
9,676
Location
Jacksonville
Bike
GL1800 R1200RT NC700
2024 Miles
010688
STOC #
6651
I occasionally see posts in brand specific forums where owners say they switched brands because they got fed up with high operating costs and/or reliability issues with previous bikes or brands or they routinely get off bikes at warranty expiration and get a new one. It's true that unhappy owners are over represented in these anecdotal complaints compared to happy ones but there is a direct correlation between these CR type rankings that use at least some methodology and the anecdotal ones seen in forums. There aren't a lot of owners saying they got fed up with reliable motorcycles that are easy to live with BOTOH the reverse is not unusual. Just an observation.
 

BakerBoy

It's all small stuff.
Joined
Jan 31, 2008
Messages
5,446
Location
Golden, Colorado
STOC #
1408
I'm bailing on Honda and jumping ship to the Yamaha. These stats say the Yammie is 9% better. :yes:



(Joe, half of me believes you're right about stats, but the other half believes you're right about stats.)
 
Joined
Mar 11, 2007
Messages
1,493
Location
Texas
Bike
2013 Triumph Trophy
I question the validity of those numbers as my recent Honda experience has been outstanding. In nine years of owning an ST-1300 and a Gold Wing I didn't have to make any type of repairs, just regular maintenance. The Triumphs have not been as reliable, but they haven't really stranded me anywhere although they gave it a good try. They have had a lot of recalls and TSBs.
 
Top Bottom