I've had STeph for nine months now, and she needed some attention. Brought her into an independent guy I'd met through friends. Sixteen days and $820 later, I'm pretty pissed off. The paramount issue he did take care of OK, and reasonable cost: $250 for new clutch slave cylinder, which had been losing fluid. Next on my importance list was the shock, which needed maintenance or sorting out or something--he ended up doing exactly nothing, except saying that maybe it needed to be removed and sent out for service. He also kept arguing that there couldn't be separate preload adjuster fluid separate from the main shock fluid, even tho supposedly he read up on it. Third was the left headlight, which kept going out, due to some wiring or electric issue--and that's all I know about it now even after 16 days in the shop. Then there's the stuff he did that I really didn't care about: a whole fork seal kit, which he told me on the phone was $35--"What about labor?" "It's all included, just the kit is all I need." $375--ka-ching, boat payment. Differential fluid, probably needed to be done, but I didn't ask for it--$150. The big problem was that this guy didn't communicate--he never called me, wasn't at the shop when I dropped the bike off, even tho I made an appointment with him for a specific time, and every time I called, he said he was just about finished, would call me soon. I had a different guy I was happy with, but I gave this guy a chance cuz I met him through friends--big mistake. Oh well, live & learn. Thanks for letting me vent, if you've read this far!